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Where is the serial number located? The serial number of this product may be found on the side of the camera behind the LCD screen or behind the battery back or under the viewfinder (location varies by model). You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.

How to remove a tape that will not eject

My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.

Ordering parts for your product

Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .