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Location of serial number for GL, XL, and XH camcorder models
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Where is the serial number located? The serial number of this product may be found on the bottom of the camcorder near the tripod socket. You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.
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How to remove a tape that will not eject
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My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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How to use Tv (shutter priority) mode on the GL2.
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When shooting outside on clear, bright days, the camcorder will often set a large F number to adjust the amount of light entering the camcorder, throwing the focus off. Setting a fast shutter speed or decreasing the amount of light with the ND filter can help correct this.
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How to use an EX series Speedlite with the GL2.
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The bounce flash on the 420EX and 550EX Speedlites cannot be used with the GL2. The 420EX/550EX/580EX' s multiple Speedlite control and the Speedlite Transmitter ST-E2 cannot be used with the GL2. In dark recording situations, during autofocus, a assist light may be sent out by the Speedlite to illuminate the subject while you hold the camcorder' s PHOTO button halfway down.
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