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Troubleshooting
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Direct exposure of the sensor to ion rays or other types of cosmic radiation may affect it and this may rarely appear as bright colored dots on the screen. This is the nature of CMOS image sensors and does not represent a malfunction. Adjusting the black balance may help solve the problem.
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Resolve Error Codes - EOS 5D Mark II
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Before you begin If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Wi-Fi Setup Videos - PowerShot SX620 HS
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Windows PC setup If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Set the Minimum Shutter Speed for Auto ISO - EOS-1D C or EOS-1D X
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Setup procedure If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Download and Install the EOS Software or Other Dedicated Software for the EOS M50 Mark II.
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Software and instruction manual download how-to video. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Connect to a Computer With a USB Cable - EOS Digital Rebel XT
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Good to know If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Using the Solutions Disk Troubleshooting tools for installation errors.
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Troubleshooting the Canon Solution Disk Installation These procedures may also correct other installation errors you may encounter. If these procedures do not solve your issue please feel free to contact us by calling our support center for further assistance . Depending on the error you are receiving may also wish to contact your computer manufacturer to troubleshoot your operating system.
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