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CMS-XML Troubleshooting
Direct exposure of the sensor to ion rays or other types of cosmic radiation may affect it and this may rarely appear as bright colored dots on the screen. This is the nature of CMOS image sensors and does not represent a malfunction. Adjusting the black balance may help solve the problem.
CMS-XML Where do I download all software associated with my camera?
to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Displaying the Electronic Level When Shooting (EOS-1D X)
Solution You can display electronic level in the viewfinder and on the LCD monitor to help correct camera tilt.
CMS-XML Key Differences between Digital Photo Professional Ver.4.0 and Digital Photo Professional Ver.3.14
Solution ... only Tone Curve Assist No (* ... *1 "Tone curve assist " in Digital Photo Professional Ver.3 has been replaced by an "Auto" function in the "Gamma adjustment" in the Basic adjustment palette.
CMS-XML Eye controlled focus and focus techniques
Solution ... ) and 26 Assist AF points ( ... ... ) and 26 Assist contrast detection Phase-difference detection EOS 5D Mark II No TTL secondary image-registration, phase detection 9 plus 6 Assist AF points contrast detection Phase-difference detection EOS 5D No TTL-CT-SIR with a CMOS sensor (TTL secondary image-registration, phase detection) 9 plus 6 Assist AF points - - EOS 6D No TTL secondary image-registration, phase detection 11 AF points
CMS-XML The camera is not recognized by the computer (Windows 7) (EOS Utility Ver.3.x)
Solution ... If multiple USB ports are available on the computer, switching the cable to another port may help the camera to be recognized correctly.
CMS-XML The Flash does not Fire during Wireless Flash Shooting
Solution ... When the receiver unit(s) is ready to fire (fully charged), the AF- assist beam will blink at 1-sec.
CMS-XML Using the Focus Assistance Functions
CMS-XML Installing the Software Included on the EOS DIGITAL Solution Disk (CD-ROM)
CMS-XML Uninstall and reinstall EOS Utility Ver.3.x to resolve problems - Windows 7
Learn how to uninstall and reinstall EOS Utility Ver.3.x on Windows 7. This can sometimes resolve issues with the software running poorly.
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