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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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Understand "Cannot playback image" message on the camera.
Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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How to use the same EOS 30D to direct print
The error message will be displayed on the LCD monitor. See "Error Messages" on page 138.
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How to set printing profiles with Digital Photo Professional.
For printing with a Canon inkjet printer or for linked printing with Digital Photo Professional, the profile settings will automatically be set for Easy-PhotoPrint Pro , so the [ Printing profile] setting does not need to be made. Please make this setting if using a non-Canon printer.
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How to set printing profiles with Digital Photo Professional Ver.3.10.
For printing with a Canon inkjet printer or for linked printing with Digital Photo Professional, the profile settings will automatically be set for Easy-PhotoPrint Pro , so the [ Printing profile] setting does not need to be made. Please make this setting if using a non-Canon printer.
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Batteries may need to be recharged or replaced.
Batteries may need to be recharged or replaced if an error persists after battery recharge, or the unit may require a service evaluation. If the battery is currently in the device, and it is not working properly, remove the batteries and wait for 30 seconds and re-insert the batteries. In doing so, if your camera has a back-up or date and time battery, remove this battery as well.
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Clean the lens contacts.
Mount the lens on the camera. Take a picture. If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
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Install the Software from the EOS DIGITAL Solution Disk of From the Canon Website
Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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Troubleshoot installation of EOS Digital Solution software on a Windows and Macintosh computer
Check the operating system and display resolution Non-supported OS - Check for operating system updates. Although Canon supports most software releases for Windows, Mac, and Linux platforms, it is possible you need to install an update.
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How to connect the EOS Digital Rebel, EOS 20D, and EOS 30D to a computer.
Connect the camera to your computer with the dedicated USB cable so that they can communicate. You can connect the camera while your computer is running. When you connect the camera to your computer, be sure to follow the procedure below. Never perform the following operations while the software installed from the SOLUTION DISK is running after connecting the camera to the computer, as a communications error may occur:
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