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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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12 . Click [Yes] and when the previous screen reappears, click [OK]. ... In case of Digital Photo Professional Ver.3. x ... In case of Digital Photo Professional Ver.4. x ... In case of Digital Photo Professional Ver.3. x ... In case of Digital Photo Professional Ver.4. x
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Using EOS Utility 3.x to Send Images to a Computer (Wi-Fi Function)
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Settings otherwise configured with [Manual setting] can be configured automatically. However, the IP address and similar settings must be automatically assigned and configured in environments using DHCP servers or access points or routers supporting DHCP server functions. If an error is displayed, select [Manual setting] regardless of whether the IP address and similar settings are automatically assigned and configured.
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Error Codes (EOS 5D Mark IV)
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Installing and removing the CF card on the EOS 5D Mark IV
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Caution If a card-related error message is displayed on the LCD monitor, remove and reinstall the card. If the error persists, use a different card.
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Displaying the Electronic Level When Shooting (EOS 5D Mark IV)
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Even when the tilt is corrected, there may be a margin of error of approx. ±1°.
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How to Install from the EOS DIGITAL Solution Disk (Included CD-ROM) (EOS 5D Mark IV)
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If an error occurs during installation, refer to the related information shown below. IMPORTANT With EOS DIGITAL Solution Disk Ver.25 or later, you can download and install additional software that is compatible with your camera model automatically over the Internet.
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Formatting the cards on the EOS 5D Mark IV
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Format the card in the following cases: The card was formatted by a different camera or a computer. The card is full with images or data. A card-related error is displayed.
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How Do I Format a Memory Card? (EOS 5D Mark IV)
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If you format a CF card exceeding 128 GB or SDXC card with thisãcamera and then insert it into another camera, an error may be displayedãand the card may become unusable. Certain computer operatingãsystems or card readers may not recognize a card formatted in exFAT.
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In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.
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