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In the unlikely event that an error occurs during the firmware update, please remove the battery and stop the update procedure. Check the remaining battery level and the firmware on the card, and if there are no problems, start over the procedure from the beginning.
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Number of Possible Still Image Shots and the Maximum Movie Shooting Time (Battery Life) (EOS 5D Mark IV)
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Condition ⢠With Battery Grip BG - E 20 (sold separately) loaded with two LP- E 6N battery packs, the number of possible shots will be approximately doubled. ⢠The figures above are based on a fully-charged Battery Pack LP-E6N, no Live View shooting, and CIPA (Camera & Imaging Products Association) testing standards.
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Installing and removing the battery on the EOS 5D Mark IV
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3. Close the cover. You cannot use batteries other than the Battery Pack LP- E 6N or LP- E 6. Removing the battery
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Precautions for Battery Use at Low Temperatures
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This product is designed to perform optimally when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
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The Camera Cannot Be Connected with a Computer / The Computer Does Not Recognize the Camera (EOS 5D Mark IV)
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If there is insufficient charge left in the camera battery, the camera cannot communicate with EOS Utility. In this case, replace the battery with a charged one, or use an AC adapter kit ACK- E 6 (Separately available).Your computer does not supply power to the camera through the interface cable.
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Error Codes (EOS 5D Mark IV)
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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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7. To implement the new resolution, click [Keep changes] on the below screen. This concludes the procedure for changing the resolution and size settings. ID: 8201803100_EN_ 22
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Installing and removing the CF card on the EOS 5D Mark IV
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Caution If a card-related error message is displayed on the LCD monitor, remove and reinstall the card. If the error persists, use a different card.
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Understand battery pack care
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Learn tips and information for how to care for your camera's battery pack.
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