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Error Codes (EOS 6D Mark II)
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Installing and removing the battery on the EOS 6D Mark II
3. Close the cover. You cannot use batteries other than the Battery Pack LP- E 6N or LP- E 6. Removing the battery
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Understand "Cannot playback image" message on the camera.
Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Installing and removing the SD card on the EOS 6D Mark II
2. Remove the card. If a card-related error message is displayed on the LCD monitor, remove and reinsert the card. If the error persists, use a different card.
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Precautions for Battery Use at Low Temperatures
This product is designed to perform optimally when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories ( e .g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
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The camera cannot be connected with a computer / The computer does not recognize the camera (EOS 6D Mark II)
If there is insufficient charge left in the camera battery, the camera cannot communicate with EOS Utility. In this case, replace the battery with a charged one, or use an AC adapter kit ACK- E 10 (available separately).Your computer does not supply power to the camera through the interface cable.
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Understand battery pack care
Learn tips and information for how to care for your camera's battery pack.
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QuickGuide to Canon TC-80N3 Timer/Remote Controller
The TC-80N3 also includes a remote switch that provides the same functions as your camera’s shutter button (auto-focus, autoexposure, and shutter release). When used simply as a remote release (no timer functions), the TC-80N3 does not require battery
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Memory card handling precautions
Set the camera's power to <OFF>. Open the battery cover, or the memory card slot cover while in use Precautions in formatting and editing a memory card
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Formatting the card on the EOS 6D Mark II
Execute [Format card] in the following cases: The card was formatted by a different camera or a computer. The card is full with images or data. A card-related error is displayed.
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