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When Attempting to Open Digital Photo Professional, an Error Message Appears (Screen Resolution and Enlargement Scale)
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12 . Click [Yes] and when the previous screen reappears, click [OK]. ... In case of Digital Photo Professional Ver.3. x ... In case of Digital Photo Professional Ver.4. x ... In case of Digital Photo Professional Ver.3. x ... In case of Digital Photo Professional Ver.4. x
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Images cannot be downloaded to the computer. [There are no images in the camera or memory card that match download conditions] message is displayed.
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Refer to the following explanation if images cannot be successfully downloaded to the computer using EOS Utility. The Cause and Meaning of the Error Message The following problem is a possible cause of the [There are no images in the camera or memory card that match download conditions] message being displayed after clicking the [Starts to download images] button in EOS Utility.
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Understand "Cannot playback image" message on the camera.
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Possible issues and resolutions If you have multiple memory cards, initialize another memory card and take some test shots. If images can be played back normally, the card that shows the error message may be malfunctioning. Try reformatting the faulty memory card to solve the issue.
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Update the EOS 40D's firmware.
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(6) Complete the firmware update. Format the CF card before using it again. If an ERROR message appears during the firmware update
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Batteries may need to be recharged or replaced.
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Batteries may need to be recharged or replaced if an error persists after battery recharge, or the unit may require a service evaluation. If the battery is currently in the device, and it is not working properly, remove the batteries and wait for 30 seconds and re-insert the batteries. In doing so, if your camera has a back-up or date and time battery, remove this battery as well.
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Clean the lens contacts.
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Mount the lens on the camera. Take a picture. If the error persists, the camera and/or lens may need be serviced by a qualified Canon Service Technician.
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Install the Software from the EOS DIGITAL Solution Disk of From the Canon Website
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Even if the previous version of the software is installed, install the software by following the steps below (the current software will overwrite the previous version). If errors occur during installation, please see the 'Related information' section at the end of the page.
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Using Non-Canon lenses on a Canon EOS camera.
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