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CMS-XML Where do I download all software associated with my camera?
to find the download section for your model or view the video below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Using the Solutions Disk Troubleshooting tools for installation errors.
Troubleshooting the Canon Solution Disk Installation These procedures may also correct other installation errors you may encounter. If these procedures do not solve your issue please feel free to contact us by calling our support center for further assistance . Depending on the error you are receiving may also wish to contact your computer manufacturer to troubleshoot your operating system.
CMS-XML Images are blurry or not in focus (PowerShot SX730 HS)
If the problem cannot be solved even after you checked all solutions above, the camera may be malfunctioning, so please contact Canon Customer support Help Desk.
CMS-XML Images are blurry or not in focus (PowerShot G5 X Mark II)
Depending on the distance to the subject and the subject’s speed, the camera may not be able to achieve correct focus. If the problem cannot be solved even after you checked all solutions above, the camera may be malfunctioning, so please contact Canon Customer support Help Desk. ID: 8204314300_EN_1
CMS-XML Images Are Blurry or Not in Focus (PowerShot G9 X Mark II)
In this case, frame the stars to capture and adjust the focus again. If the problem cannot be solved even after you checked all solutions above, the camera may be malfunctioning, so please contact Canon Customer Support Help Desk. ID: 8203356300_EN_1
CMS-XML Reacquiring Subjects Lost after Zooming (Framing Assist) (PowerShot SX520 HS)
Reacquiring Subjects Lost after Zooming (Framing Assist) (PowerShot SX520 HS)ID : 8202134000 _ EN _ 1 Solution If you lose track of a subject while zoomed in, you can find it more easily by temporarily zooming out.
CMS-XML Easily Composing Shots after Manual Zooming (Framing Assist – Lock) (PowerShot SX60 HS)
Easily Composing Shots after Manual Zooming (Framing Assist Lock) (PowerShot SX60 HS)ID : 8202184300 _ EN _ 2 Solution You can reduce camera shake at the telephoto end, which makes it easier to compose shots.
CMS-XML Easily Reacquiring Subjects after Manual Zooming (Framing Assist – Seek) (PowerShot SX60 HS)
Easily Reacquiring Subjects after Manual Zooming (Framing Assist Seek) (PowerShot SX60 HS)ID : 8202168100 _ EN _ 1 Solution If you lose track of a subject while zoomed in, you can find it more easily by temporarily zooming out.
CMS-XML Attaching the electronic viewfinder (EVF-DC1) to the camera and shooting (PowerShot G3 X)
Solution Shooting is easier with an optional electronic viewfinder (sold separately), which helps you concentrate on keeping subjects in focus.
CMS-XML Error messages that appear on the LCD monitor
Solution List of Messages Message displayed Solution No memory card ... ... Canon Customer Support Help Desk. ... Canon Customer Support Help Desk. ... Canon Customer Support Help Desk. Ink absorber full •Contact a Canon Customer Support Help Desk to request assistance with ink ... Message displayed Solution Connection failed •No access points were recognized. ... You may be able to solve this problem by formatting the memory card (low level formatting). ... •If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk.