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Updating your camera to use image.canon.
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The following procedure( s ) will need to be followed to update your camera to use image.canon. Depending on the model of your camera, you may require update via EOS Utility, a firmware update, or a refresh of the web services via the camera's menu.
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RAW images cannot be opened on a computer
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Solution If RAW images captured with the camera cannot be opened on a computer, please refer to the information in the applicable section( s ) below. Installing software that supports images captured with the camera
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Setting the Flash (PowerShot G9 X Mark II)
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When the [Flash] is set to [Auto], the flash does not fire if the surroundings are light. However, when shooting a backlit subject, the flash can be used to prevent the subjectâ s face from being obscured by shadows.
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Setting the ISO speed (PowerShot G9 X Mark II)
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The following section explains the setting procedures when the cameraâ s shooting mode has been set to [Program AE] ( ).
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Can still images and movies be written to DVDs or Blu-ray Discs?
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DVD/Blu-ray disc writing software must be used to change the movie file format to enable playback on DVD or Blu-ray playback devices (DVD/Blu-ray players, etc.). For more information on image file types, please refer to your cameraâ s instruction manual.
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Saving Images to a Computer with CameraWindow 8.10 (or later)
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The following two types of USB cables are available for compact digital cameras: *For more information about the type of USB cable that can be used with your camera, please refer to the cameraâ s instruction manual.
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Saving Images to a Computer using Windows (Windows 10)
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REFERENCE The following two types of USB cables are available for compact digital cameras: *For more information about the type of USB cable that can be used with your camera, please refer to the cameraâ s instruction manual.
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The [Memory card locked] message appears on the screen
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Please try inserting a different memory card into the camera. If operations can be performed successfully after inserting another card into the camera, the initial card may be faulty. In this case, please contact the cardâ s manufacturer.
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Setting or Changing the Date and Time (PowerShot G9 X Mark II)
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Date/time settings can be retained for about 3 weeks by the cameraâ s built-in date/time battery (backup battery) after the battery pack is removed. The date/time battery will be charged in about 4 hours once you insert a charged battery pack, even if the camera is left off.
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Performing Remote Shooting with a Smartphone (PowerShot G9 X Mark II)
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Step 1-B: Connect via NFC Use an Android smartphoneâ s NFC to simplify the process of installing Camera Connect and connecting to the camera. NOTE
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