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If setup does not automatically locate installation files, browse to the Windows folder to locate driver software for your device
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If setup does not automatically locate installation files and the below message appears, open Device Manager and update the device driver( s ) by browsing to C:\Windows folder.
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Replace ink tank( s ) MP520
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Adjusting Brightness and Contrast
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Adjusting Brightness and Contrast In ScanGear (scanner driver)' s Advanced Mode tab, click (Brightness/Contrast).
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Adjusting Tone Curve
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Adjusting Tone Curve In ScanGear (scanner driver)' s Advanced Mode tab, click (Tone Curve Settings).
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Adjusting Saturation and Color Balance
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Adjusting Saturation and Color Balance In ScanGear (scanner driver)' s Advanced Mode tab, click (Saturation/Color Balance).
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Multi-function printers from 2012 - 2015 that support My Image Garden
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Printer models Scanning 2015 models MG3600 series Y Y Y Y MG5700 series Y Y Y Y MG6800 series Y Y Y Y MG7700 series Y Y Y Y PRO-10 S Y Y Y - PRO-100 S Y Y Y - MX490 series Y - Y Y 2014 models
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Disconnect other device and reboot computer
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Other devices attached to the computer can block proper communication. Check to see if there are any devices (other than USB keyboards or mice) connected to the computer. Disconnect the device( s ) and restart the computer. Once the computer has restarted, attempt your process again.
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Confirm Print to File option is not selected
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On the 'Ports' tab of 'Printer Properties' window, click the Print to File box to remove the check. tab. Below 'Print to the following port( s )' section, click the 'Print to File' box to remove the check. Note:
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TWAIN scan applications quit unexpectedly when launching or display an error message
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If TWAIN scan applications quit unexpectedly when launching or display an error message then quit, move third party data source files from the TWAIN Data Source folder*. web site. *If there is only the Canon Data Source (in the case of network-capable models, there will be 2 sources), then delete the file( s ) following the steps below, then download and install the latest scanner driver from Drivers & Downloads at the Canon USA You can temporarily move the data source to another location such as the desktop or if the file is no longer in use move it to Trash
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If MP Navigator EX or other scanning application does not start or quits unexpectedly (Mac)
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If TWAIN scan applications quit unexpectedly when launching or display an error message then quit, move third party data source files from the TWAIN Data Source folder*. *If there is only the Canon Data Source (in the case of network-capable models, there will be 2 sources), then delete the file( s ) following the steps below, then download and install the latest scanner driver from the Download Library at the Canon USA . Enter the model name of your product in the search box and wait until its name appears under the box. Click the name of the product and then click Get Drivers & Downloads
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