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Error / Warning Messages - LX-D5500 / LX-P5510
Service Call Error Set the print speed to something slower than the current setting. The battery for the clock has ran out The clock's (RTC) battery needs to be replaced.
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Paper is Jammed - LX-P1300 / LX-D1300
Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as “Paper jam #****” (**** represents numbers). Remove the paper jam according to the following steps:
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Paper Is Jammed - LX-D5500 / LX-P5510
Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as "Paper jam #". Follow the steps below to remove the paper jam.
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Replacing the Ink Tank(s) - LX-P1300 / LX-D1300
Replacing the Ink Tank (Indication by Ink lamp) An error message “XXXX ink empty” appears on the status monitor. (Indication on the status monitor)
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Replace the Maintenance Cartridge - LX-D5500 / LX-P5510
Replacing the Maintenance Cartridge Close the maintenance cartridge door. The error message on the Status Monitor disappears, and printing will begin. Put the used maintenance cartridge in the plastic bag.
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Replacing an Ink Tank - LX-D5500 / LX-P5510
Do not shake the ink tank. If you do, the error message "xxx ink empty" may appear immediately after replacing the ink tank. If this happens, remove the ink tank and insert it again.
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Maintain Ink Quality - LX-P5510
The display shown below pops up as soon as the error message [Exceeding ink refresh timing] appears. Click [Start Ink Refresh]. Click [Help] to check the ink refresh procedure.
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Display and Use the Status Monitor - LX-D5500 / LX-P5510
Viewing the Printer Status An error message is displayed with the printer status, printing cannot be completed when an error is issued. Troubleshoot the problem as required.
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"Request of the print head check" Appears on the Screen - LX-D5500 / LX-P5510
If a "Check the print head" warning or "Replace print head" a Service Call Error appears, "Request of the print head check" will also appear as a pop-up on the screen. Because cleaning is more frequent than usual, print head check is necessary. If this message appears, click [Help].
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Troubleshoot the LX-D5500 / LX-P5510
Solution Did an error occur? Double-click the message of the [Status Information] displayed on the Status Monitor and operate according to the directions given
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