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Messages and Error Codes
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Countermeasures for Each Error Code
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"Error Loading XML" when trying to view the e-Manual
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When viewing the e-Manual, and error message reading " Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.
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Troubleshooting steps for LCD error messages.
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A toner cartridge may not be installed correctly or may be faulty. Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message , the toner cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon Customer Help Center.
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Set printer from Offline to Online - imageCLASS printers
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If the printer is set Offline, an error message will appear and the print job will not complete.
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What is the maximum file size that can be previewed and printed? (SOHO Mobile Printing)(Apple)
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What is the maximum file size that can be previewed and printed? You can preview and print files of up to 10MB. If a file is too large, an error message is displayed, or the application force quits.
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Loading Paper in the Multi-Purpose Tray. LBP226dw LBP227dw LBP228dw
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The machine only prints when the paper drawer is inserted, even if paper is loaded in the multi-purpose tray. An error message is displayed if you attempt to print without inserting the paper drawer.
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System Error "E020-0000"
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2 Note down the error code displayed in the display. 3
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Registering a Paper Size and Type
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If you frequently change sizes of paper to load, you can specify <Free Size>, which saves you the trouble of changing the paper size setting each time you print. You can make a setting so that an error message will be displayed when the paper size set in the printer driver is rather different from the size of the loaded paper.
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How to activate the Auto Replenishment Service (ARS) on the printer (LBP612Cdw / LBP622Cdw / LBP226dw)
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• Select OK button • If an error message occurs, follow on-screen instructions • Check server connection status by selecting
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