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Delete queued print jobs to resolve printing errors (Mac OS X)
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Remove AMD USB Audio Driver Filter if installed
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In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
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Sharing the printer on a network (Windows XP - Windows XP)
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Sharing the printer and using it on a network If an error occurs when printing a document from a client to a shared printer, an error message is displayed on the client and the server machines. Status messages are only displayed on the client.
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Connect the USB interface cable properly to avoid communication errors
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Error : Bidirectional Support is Required for Your Printer – Windows
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Press the RESUME/CANCEL button to clear the error (1700)
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Delete Print Jobs From the Queue - Windows XP or 2000
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Learn how to delete print jobs from the print queue to resolve printer errors in Windows XP and Windows 2000.
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Uninstall interfering software or disable background printing
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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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Disconnect and reconnect power cord to reset the device
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If the device does not respond, or to clear an error , disconnect and then reconnect the power cord.
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