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Error Codes for the DR-G2090, G2110, and G2140 scanners
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Error [P***] Paper jammed in scanner Error [C***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [D***] A double paper-feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [ E ***] Scanner hardware problem
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Common Problems and Solutions - Memory becomes insufficient and scanning stops.. (DR-F120)
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Common Problems and Solutions If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions ( e .g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through / Remove Background] if they are set to on.
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Error: Scan Mode is not Selected (CaptureOnTouch)
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To correct this error , follow these steps to scan using CaptureOnTouch (v3 or v 4 ): 1. Select the Document. 2. Select your output.
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Not enough memory to execute scanner settings
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A 4 , Legal 400 dpi Duplex A 4 , Legal Black and White 600 dpi Duplex OFF Legal Error Diffusion ON All page sizes Text Enhance Simplex B5, A 4 , Legal 400 dpi Duplex A 4 , Legal
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Common Problems and Solutions (P-215)
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A high resolution (600dpi etc.) is specified for [Dots per inch]. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions ( e .g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through / Remove Background] if they are set to on.
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Specifications (P-215)
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to 1.4 mm (0.055") for embossed cards Document Feeding Method Automatic Scanning Sensor Contact Image Sensor Light Source LED Scanning Side Simplex/Duplex Scanning Modes Black and White, Error Diffusion, 256-level Grayscale, Advanced Text Enhancement II, 24-bit Color Scanning Resolution 150 x 150dpi/200 x 200dpi/300 x 300dpi/400 x 400dpi
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ScanGear (Scanner Driver) Error Messages - LiDE 300
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Error on computer screen: Double feed has been detected
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3. Plug the scanner back in (or open the scanner cover if you only closed it instead of unplugging it). 4 . Rescan your document. If you are still receiving the double-feed error, then follow these steps:
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How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
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When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.
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