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Common Problems and Solutions (R10)
A high resolution (600dpi etc.) is specified for [Dots per inch]. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through / Remove Background] if they are set to on.
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Displayed Error Codes
When a scanning error occurs, the following error codes are displayed in the Job. No. Indicator.
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IJ Scan Utility Error Messages - LiDE 300
IJ Scan Utility Error Messages
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ScanGear (Scanner Driver) Error Messages - LiDE 400
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IJ Scan Utility Lite Error Messages - LiDE 300 / LiDE 400
Error codes for IJ Scan Utility Lite - macOS
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Check Error Message on Control Panel (DR-G1130/G1100)
When document feeding is interrupted, an error message will appear on the display panel.
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Error Codes for the DR-G2090, G2110, and G2140 scanners
When an error occurs in the scanner, you will see the following error message on the display panel.
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Error Message "Cannot Communicate with Scanner...." is displayed after upgrading to macOS Sierra (10.12)
Error message IJ Scan Utility
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Clearing Paper Jams, Skewed Documents, Stapled Documents, and Feed Errors - DR-M1060 / DR-M1060 II
When paper jams and skewed documents are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. Paper jam error code Skew, staple, or feed error detection error code.
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Error: You Do Not Have Required Privileges to Access Folder - IJ Scan Utility - Windows
resolve the required privileges error , refer to When attempting to scan, you may get an error message that looks similar those below.
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