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Displayed Error Codes
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When a scanning error occurs, the following error codes are displayed in the Job. No. Indicator.
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DR Scanner driver not found / TWAIN Error
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While attempting to scan you receive the error message "Driver not found" or a TWAIN error . Do you know if a Windows update was applied recently? If so, it is possible that the .INI
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Check Error Message on Control Panel (DR-G1130/G1100)
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When document feeding is interrupted, an error message will appear on the display panel.
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Error Codes for the DR-G2090, G2110, and G2140 scanners
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When an error occurs in the scanner, you will see the following error message on the display panel.
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Clearing Paper Jams, Skewed Documents, Stapled Documents, and Feed Errors - DR-M1060 / DR-M1060 II
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When paper jams and skewed documents are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. Paper jam error code Skew, staple, or feed error detection error code.
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Error "Cannot load driver" when using the DR-C225W
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If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
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Received "Out of memory error" while scanning
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If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
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ERROR : Device cannot be Locked.
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Error: Scan Mode is not Selected (CaptureOnTouch)
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To correct this error , follow these steps to scan using CaptureOnTouch ( v 3 or v 4): 1. Select the Document. 2. Select your output.
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Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
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