| Search Results |
 |
Error Codes for the DR-G2090, G2110, and G2140 scanners
|
Error [P***] Paper jammed in scanner Error [C***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [D***] A double paper-feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [ E ***] Scanner hardware problem
|
|
|
How do I correct an "Out of memory" error? My PC has enough memory.
|
If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions ( e .g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
|
|
|
Why are some of the driver settings grayed out on my DR-G2xx0 Series Scanner?
|
Contrast Detect automatically O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O Active Threshold O 256-level Gray O 24-bit Color O (O: Available for setting, X: Not available for setting, or auto)
|
|
|
Cleaning the Scanning Glass, Roller, and Pad (DR-Gxxxx series scanners)
|
Cleaning the Scanning Glass, Roller, and Pad Scratches on the scanning glass may cause spots or streaks on scanned images, as well as feeding errors . If you find a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced.
|
|
|
Removing and Reinstalling the Rollers - DR-G2xxx series scanners
|
Do not place excessive force on the rollers when removing or reinstalling the rollers. Deformation of the rollers may cause feed errors .
|
|
|
What are some of the scanning detection features available on my DR-G2xx series scanner?
|
Dust Detection Detects dust in the scanning unit and performs error processing as needed. Ultrasonic Double Feed Detection
|
|
|
What is Double Feed detection (and how do I enable it)?
|
Open the scanner driver's setting screen. Open the [ Error Detection] tab. Select either the [Detect by length] or the [Detect by Ultrasonic] check box (or both).
|
|
|
How can I scan a document larger than A3 (11" x 17") with my DR-G2xx0 scanner? Perform a Folio scan.
|
When [Scanning Side] is set to [Folio], [Detect by Ultrasonic] in the [ Error Detection] tab sheet - [Double Feed Detection] is automatically turned off. Set [feeding Option] on the [Feeding] tab to [Manual Feeding]. Click the [OK] button to close the settings screen.
|
|
