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CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CaptureOnTouch will function as normal (even after this message appears). Canon is working the solution that will prevent the need for this message occurring in the future.
CMS-XML ERROR : Device cannot be Locked.
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Scanner is not recognized properly by Windows or imageFORMULA Utility.
The scanner is connect to a new USB port. The scanner's firmware has been upgraded. SOLUTION :
CMS-XML How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.