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Wireless Setup Help - PIXMA TS6420
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How to Disable IPv6 - TS6420
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If your PIXMA TS6420 is connected to your wireless network but does not have an IPv4 address, disabling IPv6 may help resolve this problem.
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Cleaning the Encoder Film - TS6420
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If prints are blurry or distorted, cleaning the encoder film may help resolve the problem.
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Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) - TS6420
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When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results.
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Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) - TS6420
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When you use this printer , selecting a paper size that matches the print purpose will help you achieve the best print results.
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Support Code 15A2 Appears - TS6420
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What to Do If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Updating the Firmware - TS6420
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Occasionally, firmware updates will be made available for your printer. These updates will help ensure optimum print quality and performance. To check for (and install) a firmware update for the printer, follow the steps below.
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Aligning the Print Head Manually from the Operation Panel - TS6420
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Learn how to manually align the print head of the PIXMA TS6420 from its operation panel. If an automatic print head alignment does not correct misaligned printing, a manual print head alignment may help resolve the issue.
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Aligning the Print Head Manually from a Windows PC - TS6420
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Learn how to manually align the print head of the PIXMA TS6420 from a Windows PC. If you are experiencing misaligned prints and an automatic print head alignment does not resolve the issue, a manual print head alignment may help .
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