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CMS-XML Verify connections and IS Scan installation
One or more of the following should resolve the issue you are experiencing: For parallel users, make sure your parallel port mode is set for ECP in your computer's BIOS. You may need to contact your computer manufacturer's technical support for assistance .
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .