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CMS-XML Proof of Purchase Guidance
Email a scanned copy of your proof of purchase to the following locations: FAX Number : (800) 231-9243 PURCHASE@cits.canon.com
CMS-XML Clean and Sanitize Your Camera Equipment
Cleaning of Camera, Lens and Video Products For the purpose of helping to sanitize your Canon Camera, Lens and Video products, it is recommended that you clean parts touched with the hands such as camera grips, dials and lens exteriors.
CMS-XML Find the Latest Version of Canon Software for Cameras
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
CMS-XML Procedure for copying and editing DVD camcorder movies
The DVD video format is designed for direct playback rather than uploading to a computer for editing. Various third party software applications are available to assist in uploading your videos to your computer's hard drive for playback, but most video editing software packages do not currently have the ability to edit these files.
CMS-XML Working with files saved in HEVC format.
Preparation for Working with Files Saved in HEVC Format (Display and Saving) To work with files in the above format shot on an EOS-1D X Mark III, it is necessary to enable HEVC codec. Select the images in the main window, and in the [ Help ] menu, select [Activate HEVC codec], and follow the displayed instructions to enable it.
PDF Canon - How to use your camera or camcorder as a webcam v6b
If you happen to have an EOS camera, there is a good chance that you have a feature called “Highlight Tone Priority” built into it. This feature is usually intended to bring out details of a very white object, such as the beading of a white wedding dress. Turning it on while video conferencing or livestreaming could help when your overall scene is too bright.
CMS-XML Procedure for finalizing the DVD on the DC10, DC20, DC40, DC100 and DC22 DVD camcorders
Playing the Disc on a Computer's DVD Drive - If your DVD playback software does not lunch automatically when inserting a DVD, run the DVD playback software. - Refer also to the instruction manual and help modules of your DVD playback software. To view still images recorded on the disc: