When viewing the e-Manual, and error message reading " Error loading XML..." (the content of "...." varies according to the displayed screen) may be displayed, or certain parts of the screen may not be displayed. In these cases perform the following operations. Doing so may enable the e-Manual to be displayed properly.
A toner cartridge may not be installed correctly or may be faulty. Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message , the toner cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon Customer Help Center.
