Wi-Fi Connection is unavailable during the initial setup. - If the wireless router has the option for "Client Separation", disabling this option may help . To determine if your router has this option and for instructions on how to disable it, refer to the user manual for your router, or contact your router's manufacturer.
Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
