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Clean and Sanitize Your Printer and Scanner Equipment
For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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How to Access the Windows 10 Device Manager
button, or hold the Windows key on the keyboard and press X Click Device Manager
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Port exceptions which enable your computer to communicate with your printer - IX-R7000
Learn which ports are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printer to work correctly.
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Notes on Printing from a VPN
Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Using the Status Monitor CX-G2400
The Status Monitor starts when Windows starts. A dot symbol marks the currently selected item.
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Operator Call Messages - CX-G2400
Operator Call Errors paper stack is lower than the paper loading limit mark . If there is paper in the feeder slot,
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Loading Paper CX-G6400
Loading Paper Check that the height of the paper stack does not exceed the load limit mark . If a paper feed error occurs, reduce the number of sheets loaded in the tray.
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Loading Paper - CX-G2400
Loading Paper Check that the height of the paper stack is not exceeding the load limit mark . Paper length of 91 mm or less (business card, etc. ): Can be set up to the load limit mark (arrow) (B). Paper length of 157 mm or longer: Can be set up to the load limit mark (line) (C).
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