For additional help with errors codes or the action steps listed below, including links to online manuals, refer to the PIXMA MG3620 / MG3622 support page Error Code
When an error occurs you see flashing lights along with a support code or error message on the screen. The lights flash in one of two ways: Repeatedly orange:
If you experience support code 2103 (printer cannot detect paper size) when attempting to print, you can toggle the paper width detection function of the printer from a Windows PC or a Mac Follow the instructions below for your computer.
