A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
Please update your computer to macOS 10.12.1 and install the latest CUPS printer driver for your printer to correct the issue described in this article. If you do not wish to update your OS to 10.12.1, please follow the steps below to print correctly if a "Filter failed" error occurs.
If you attempt to print and you experience a support code 1062, this is because of a mismatch between the paper size specified on the computer and the paper loaded in the printer. Follow the steps below to resolve this issue.
When a printer error occurs, an error code displays on the printer screen along with flashing lights. Note the error code number and way the lights flash, then refer to the appropriate table below for help. Table 1:
If you are experiencing a 1062 error code (11 alarm lamp flashes of the printer), this is because the printer is detecting a paper width that does not match what is specified in the printer driver. To prevent this error, you can disable the Detect paper width
