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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options. Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Wrong Driver Used When the Printer is Added in macOS 13
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Before Starting From the Apple menu, select System Settings Select Printers & Scanners When the printer list appears, click Add Printer, Scanner, or Fax ...
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Wrong Driver Used When the Printer is Added in macOS 12
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Before Starting If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options. Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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