When you cannot get the videocassette out of the cassette compartment, try the methods below.
Replacing with a Charged Battery
Turn the power of the camcorder to <OFF> and attach a fully-charged battery pack to the camcorder.
Using a Power Outlet
- Turn the power of the camcorder to <OFF> and attach the DC coupler to the camcorder.
- Connect the power cord to the compact power adapter. Plug the power cord into a power outlet.
Connect the DC coupler to the compact power adapter.

Removing the Cassette
- Slide the <EJECT> switch to open the cassette compartment cover. The cassette compartment opens automatically.
- Remove the cassette by pulling it straight out.

If these problems persist even after having attempted the solutions described above, please contact the nearest Canon service center.
attention:
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Disconnect the DC coupler from the compact power adapter when charging a battery pack.
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Turn off the camcorder before connecting or disconnecting the compact power adapter.
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If the compact power adapter is used close to a TV, it may cause picture interference. Move the compact power adapter away from the TV or the antenna cable.
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Do not connect to the compact power adapter any products not specified for use with this camcorder.