Troubleshooting steps for the camera displaying Communication Error.

 

Description

Troubleshooting steps for the camera displaying Communication Error.

Solution

Troubleshooting the camera displaying Communication Error when connected to the computer via USB.

If the camera displays "Communication Error," when trying to download images the main cause for this error is that there are more than 1000 images stored on the memory card. It is recommended if there are more than 1000 images on the memory card, that you use a card reader to acquire the images, or to delete images off of the memory so that there are less than 1000 images to download from the memory card.

If this is not the case, there are not 1000 or more images on the memory card, try reconnecting the camera to abnother port on the computer, try another cable or another computer. This error can also display when connecting to a direct print printer. Please check with the printer manufacturer for more information on this error.

SIMS Doc Id

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Doc ID   ART101025
Updated   11/16/2015

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