Unfortunately, repairs are no longer available for this product due to it's age. Please contact Canon customer support for options using one of the following methods below:
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For toll-free technical support, please click here for phone numbers and hours.
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Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
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Technical Support is available for Customers in Canada at 1-800-OK-CANON
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.