If a problem occurs with the camera, an error code is displayed on the LCD. Please refer to the error codes and solutions table below.
Before you begin
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If your camera displays an error screen like the one shown below, follow the displayed instructions to resolve the problem.
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To recover from the error screen, turn the camera Off and On again, or remove and reinstall the battery.
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If an error code appears right after a picture is taken, the image may not have been captured. After the camera recovers from the error, press the Playback button 
to check if the image is recorded on the CF card.
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All the data and images, which includes protected images, will be erased when you format the CF card. Make sure to transfer the images to a personal computer, etc., before the card is formatted.
Error codes and solutions
|
Error code
|
Cause
|
Solution
|
|
Err 01
|
Communications between the camera and lens is faulty.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
|
|
Err 02
|
There is a problem with the card.
|
|
|
Err 04
|
Can't save images because the card is full.
|
|
|
Err 06
|
Self cleaning sensor unit malfunction.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
|
|
Err 10
|
A file system malfunction has been detected.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
|
|
Err 20
|
A mechanical malfunction has been detected.
|
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Err 30
|
A shutter malfunction has been detected.
|
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Err 40
|
A power malfunction has been detected.
|
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Err 50
|
An electric control malfunction has been detected.
|
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Err 70
|
An image related malfunction has been detected.
|
|
Err 80
|
An image or electric control malfunction has been detected.
|
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
____________________________________________________________________________________________
