Uninstalling / reinstalling the MP480 drivers (Mac OS X)
Article ID: ART103418 | Date published: 05/11/2015 | Date last updated: 11/04/2015
 

Description

Uninstalling / reinstalling the PIXMA MP drivers on a Mac OS X computer.

Solution

Uninstalling and Reinstalling the MP Drivers

If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them. Reinstall the drivers if error messages occur or if the device does not operate correctly.

Note:

  • When multiple Canon inkjet printer drivers or Canon scanner drivers such as ScanGear MP or ScanGear CS are installed in the computer, perform the following to delete them ALL. (You cannot choose which one to delete or which one to keep.) Install the printer driver with the CD-ROM prepackaged with the printer or download it from the Canon website to reinstall.
  • Login with a user name with the Computer administrator account type to delete the MP drivers. Regarding Administrator users, please refer to the Mac OS X owner's manual.
  1. Close all running applications - including antivirus software.

  2. Disconnect the USB cable at the printer.

  3. Open Applications, Utilities, and double-click the 'Printer Setup Utility' icon.**

    **Leopard (10.5.x) , Snow Leopard (10.6.x)users, click here.

    Note: Printer Setup Utility varies depending on the Mac OS X version.
    When your Mac OS X version is older than Ver. 10.3.x, double-click Print Center.



    * The image is an example using Mac OS X Ver. 10.3.

  4. In the Printer List dialog, select all the printers added to the Printer List and then click 'Delete'.

    Note: Select all the printers registered in the Printer List. Even if the specific model name is not deleted in this step, it will not be available in the next step.



  5. Open Library, Printers, Canon, and BJPrinter.



  6. In the File menu, select 'Move To Trash'.

    Note: All the other installed Canon printer drivers will be deleted.



  7. Open the Library folder, and the CFM Support folder and move "BJExtDDI.cfm" to the trash.

  8. Similarly, open Library, Image Capture, and TWAIN Data Sources, and move Canon MPXXX.ds to the trash.



  9. In the Finder menu, select 'Empty Trash' to delete them.



  10. In the Apple menu, click 'Restart'.



  11. Reinstall the drivers.

Reinstall the Drivers

NOTE: Screenshots for Mac OS X Ver. 10.3.x are used in the following procedures.

  1. Connect the printer to the computer with the USB cable and confirm that the printer is powered on.

  2. Turn on the computer to start Mac OS X.

  3. Login as an Administrator of the computer if shared by multiple users (accounts) on Mac OS X.

  4. Disable or close any antivirus and firewall software that may prevent the installation from completing properly.

  5. Insert the setup CD-ROM into the CD-ROM tray.

    NOTE: If the folder in the CD-ROM does not open automatically, double-click the 'CANON IJ' icon on the desktop.

  6. Double-click the 'Setup' icon.



  7. When the following window is displayed, enter the administrator name and the password, and click 'OK'.

    Note: When you do not know the administrator name and the password, click the 'A' icon.



  8. Select the language you are using.

    Note: This window will not be displayed in some areas.

  9. Select your place of residence and click 'Next'.

    Note: This window will not be displayed in some areas.



    Note: The printer drivers can be installed using 'Easy Install' or 'Custom Install'.

  10. Click the desired method of installation.

    Note: 'Easy Install' enables the automatic installation of the MP drivers, application software, and the on-screen manual. 'Custom Install' allows the user choose whether or not to install the MP Drivers, application software and the on-screen manual individually.

    The following instructions apply to the 'Easy Install' option.

  11. Click 'Easy Install'.



  12. Click 'Install'.


    *Display may vary depending on the printer.

  13. Read the License Agreement carefully and if you agree, click 'Yes'. (The installation will begin automatically.)

  14. When the Print Head Alignment window is displayed, click 'Next'.

    Note: The window will not be displayed depending on the printer model.



  15. Click 'Restart'.

Note: If the installation fails before fully completing, please install the MP drivers again. In some circumstances uninstallation may be required before attempting to install again.


Deleting the Printer from the Printer List (Mac OS X ver 10.5.x / 10.6.x)

1.In the Apple menu, open System Preferences.

2. Open Print and Fax.

*OS X 10.5.x screen shots shown below

3. Be sure that the printer to be deleted is highlighted in the Printers section.

4. Click the Minus (-) sign, then click 'OK' on the confirmation message. The printer is deleted.

5. Return to Step 5 of uninstall instructions , above .

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