The video connectivity of the Canon DVD and Hard Disc Drive camcorders provided by the software bundled with them is designed for use with Microsoft Windows XP Service Pack 2 and Microsoft Windows Vista only. The Sonic Roxio My DVD software included with some models is only compatible with the Windows XP SP2 operating system when combined with a computer supporting the USB 2.0 specification.

Macintosh OS10.4.3 and up users may be able to view the contents of a finalized disk or files recorded onto the hard drive (for hard disc drive models) on the computer when it is connected to a USB port on the computer. With a finalized disk loaded into the camcorder the camera should show up on the desktop as a mounted drive and files may be copied (dragged) from the disk using normal procedures. Any desired editing, playback or other features may require additional third party software.

Note: Proper operation is not guaranteed.