Replace ink tank(s) MP620 / MP620B

Article ID: ART103554 | Date published: 05/11/2015 | Date last updated: 08/15/2015


Replace any ink tanks that are empty.


Installing / Replacing Procedure

When the ink tanks run out of ink, follow the procedure below to replace them.

important Important

Handling ink

To maintain optimal print quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended.

If you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed.

Use new ink tanks for replacement. Installing used ink tanks may cause the nozzles to clog. Furthermore, with such ink tanks, the machine will not be able to inform you when to replace the ink tanks properly.

To maintain optimal print quality, install ink tanks in the machine within the date indicated on the package box. And also use ink tanks within 6 months of first use. (We recommend you to put down the date when installing them.)

note Note

Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.

Every ink is also consumed in the standard cleaning and deep cleaning of the Print Head, which may be necessary to maintain the machine's performance. When an ink tank is out of ink, replace it immediately with a new one.

  1. Make sure that the power is turned on, and open the Paper Output Tray gently.

  1. Lift the Scanning Unit (Cover) until it stops.

The Print Head Holder moves to the replacement position.


If the Document Cover is open, you cannot open the Scanning Unit (Cover). Be sure to lift the Scanning Unit (Cover) with the Document Cover closed.

Do not hold the LCD or the Operation Panel.

Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder until it stops completely.

Do not touch the metallic parts or other parts inside the machine.

important Important

If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right. In this case, close and reopen the Scanning Unit (Cover).

note Note

The machine may make operating noise when the Print Head Holder moves to the replacement position.

  1. Replace the ink tank with the lamp flashing fast.

Push the tab (A) and lift the ink tank to remove.

Do not touch the Print Head Lock Lever (B).

important Important

Handle the ink tank carefully to avoid staining of clothing or the surrounding area.

Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.

note Note

Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.

  1. Prepare the new ink tank.

    (1) Take the new ink tank out of its package, pull the orange tape in the direction of the arrow to peel it off, then remove the film .

important Important
Make sure that the film is completely removed from the air hole (C). If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.

(2) Hold the orange protective cap (D) as indicated in the figure below, then twist and remove it from the bottom of the ink tank.

Remove the protective cap while holding it to prevent the ink from staining your fingers.

Discard the protective cap once it is removed.

important Important
Do not touch the electrical contacts (E) on the ink tank. It can cause the machine to malfunction or become unable to print.
important Important
If you shake the ink tank, the ink may leak out and stain your hands and the surrounding area. Be careful to handle the ink tank.
Do not squeeze the side of ink tanks as this may cause the ink to leak out.
Be careful not to stain your hands and the surrounding area with ink on the removed protective cap.
Do not reattach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.
  1. Install the new ink tank.

    (1) Insert the front end of ink tank into the Print Head at a slant.

    Make sure that the position of the ink tank matches the label.

    (2) Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.

    Make sure that the ink lamp lights up red.

important Important
You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the Print Head Holder.
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
  1. Close the Scanning Unit (Cover) gently.


Be sure to hold the Scanning Unit (Cover) firmly using hands, and be careful not to get your fingers caught.
Do not hold the LCD or the Operation Panel.
note Note
When you start printing after replacing the ink tank, the machine starts cleaning the Print Head automatically. Do not perform any other operations until the machine completes the cleaning of the Print Head.
If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head position.
The machine may make noise during operation, but this is normal.

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