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You have selected Fit Roll Paper Width in the printer driver settings and Pause in Detect Mismatch in the printer menu

Article ID: ART104062 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Description

You have selected Fit Roll Paper Width in the printer driver settings and Pause in Detect Mismatch in the printer menu

Solution

Follow the steps below to ensure the paper size matches on the printer and in the printer driver.

1. Load paper of the same size as you have specified in the printer driver.

2. Hold down the Stop button for a second or more to cancel printing.

3. Change the paper size in the printer driver and try printing again.

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