LCD error messages on MP620 / MP620B
Article ID: ART105344 | | | Date published: 05/11/2015 | | | Date last updated: 07/30/2019 |
Description
Solution
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below. In addition, the following buttons are valid on Operator call errors:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause
of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
Quick Error Code Links
U041 | U043 | U051 | U052 | U071 | U072 |
U130 | U140 | U150 | U163 | B200 |
Message |
Action |
---|---|
The following ink may have run out. Replacing the ink tank is recommended. |
If the lamp on the ink tank is flashing, ink may have run out. Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
|
Print head is not installed. The type of print head is incorrect. |
Click here for instructions to install the Print Head. If the Print Head is already installed, remove the Print Head once and then reinstall it. Click here for detailed instructions to reseat the Print Head. If the error is not resolved, the Print Head may be damaged.
|
Some ink tanks are not installed in place. More than one ink tank of the following color is installed. |
Confirm that the ink tanks are installed in the appropriate positions. |
The remaining level of the following ink cannot be correctly detected. |
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover). Printing with an ink tank that was once empty may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop button for at least 5 seconds, and then release it. With this operation, the printer will stop monitoring the remaining ink level for the ink tank(s) in question. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
Note
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The following ink has run out. |
Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Cover). Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop button for at least 5 seconds, and then release it. With this operation, the printer will stop monitoring the remaining ink level for the ink tank(s) in question. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Note
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There are no photos in memory card. |
|
Contact the support center or service center for ink absorber replacement. Press OK to continue printing. |
The ink absorber is becoming full. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
|
Ink absorber full. Service required. |
The ink absorber has become full. The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning. When the ink absorber becomes completely full, printing will no longer be possible If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
|
Timeout error has occurred. |
Some errors occurred while copying and a certain time passed. Press the OK button to dismiss the error, and try to copy again. |
The device may be incompatible. Remove the device and check the manual supplied with the connected device. |
|
An unsupported USB hub is connected. Remove the hub. |
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine. |
B200 Printer error has occurred. See the manual. |
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
|
**** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual. For Example: 6500, 6A80, 5C00, 5700, 5400, 5B00, 5200, 6800, 5110, 9000, C000, 6C10 |
"****" is displayed in the alphanumeric character and depends on the error occurred.
|
Scanner is not operating correctly. |
Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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The card is currently writable from PC. Set to [Not writable from PC]. |
The Card Slot is set to Writable from USB PC or Writable from LAN PC. You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from PC. After writing on the memory card, set to Not writable from PC again. |