Reset Printing System / Re-add the Driver

It may be necessary to reset the Printing System.

Note:

• Reset Printing System should only be used as a "last resort" for troubleshooting a printing issue. When multiple printer drivers are installed in the computer, performing the following will remove them ALL from the Printer List. (You cannot choose which one to delete or which one to keep.) All installed printers will need to be re-added.
  
• Reset Printing System is available only in versions 10.4.x and later of the Mac OS X operating system
  
• Login with a user name with the Computer administrator account type to delete the MP drivers. Regarding Administrator users, please refer to the Mac OS X owner's manual.

Reset Printing System:

10.8x, and 10.9.x

1. Choose System Preferences from the Apple menu.
   
   
2. Choose Print & Scan (10.8) or Printers & Scanners (10.9) from the View menu.
   
   
3. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. OK the reset.
   
   As an alternative (10.8), if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

10.5.x, 10.6.x and 10.7.x

1. Choose System Preferences from the Apple menu.
   
   
2. Choose Print & Fax (or Print & Scan) from the View menu.
   
   
3. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. OK the reset. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
   
   As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

10.4.x

1. In the Finder, choose 'Utilities' from the Go menu.
   
   
2. Open Printer Setup Utility.
   
   
3. From the Printer Setup Utility menu, choose 'Reset Printing System'.
   
   
4. Click 'Reset'.
   
   Note: If Printer Setup Utility won't open at all (possibly due to your printing issue), you can try to access the Reset Printing System feature directly by holding down the Option key while opening Printer Setup Utility.
   
   

Re-adding the Printer to the Printer List (Mac OS X ver 10.5.x and later)

Note: After confirming that the cable is connected and the printer is powered on, perform the following:

Click here for Mac OS X 10.4 instructions.

1.In the Apple menu, open System Preferences.

2. Open Print and Fax, Print and Scan or Printers and Scanners, depending on OS version.

* Appearance varies by OS version

3. To add the printer, click the Plus (+) sign.

4. Select the printer to add, then click 'Add'.

5. The printer is added.

Adding the Printer Model name to the Printer List (Mac OS X 10.4x)

Instructions to add a Printer Model name to the Printer List in Mac OS X.

1. Open Applications, and Utilities, and double-click the 'Printer Setup Utility' icon.
   
   
   
   Note: Printer Setup Utility has a different name, depending on the Mac OS X version. In versions prior to Mac OS X 10.3.x, double-click the Print Center icon. The above is an image using Mac OS X Ver. 10.3.x. The display in prior versions appears different. The images are an example using the i80 model.
   
   
2. Click 'Add' on the toolbar.
   
   
   
   
3. Select 'USB' from the pop-up menu.
   
   
   
   
4. Select the printer name you are using, and click 'Add' (The printer name you are using is added to the Printer List dialog).
   
   

Adding the Printer Model name to the Printer List is completed.