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This is normal, warm up may take up to 30 seconds.

Article ID: ART106046 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Solution

If this procedure is performed immediately after turning the scanner ON or while the power indicator is not lit, this message appears on the computer display. In this case, it is normal and scanning begins after the scanner finishes warming up. Warm up may take up to 30 seconds.

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