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Perform a Print Head Alignment - MX870

Article ID: ART106055 | Date published: 05/11/2015 | Date last updated: 11/04/2015
 

Description

Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required.

Solution

Aligning the Print Head

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.

Note

  • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.

  • The print head alignment pattern is printed in black and blue only.


  1. Make sure that the machine is turned on.

  2. Load a sheet of A4 or Letter-sized plain paper in the Cassette.

  3. Open the Paper Output Tray gently, and open the Output Tray Extension.

  4. Print the print head alignment sheet.

    1. Press the Setup button.

    2. Select Maintenance, then press the OK button.

    3. Use the UPDOWN button to select Auto head alignment, then press the OK button.

      figure: LCD

      The confirmation screen will be displayed.

    4. Confirm the message, use the UPDOWN button to select Yes, then press the OK button.

      The print head alignment sheet will be printed.




      Important
      • Do not touch any printed part on the print head alignment sheet.

      • Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly.


    5. When Did the patterns print correctly? is displayed, confirm that the pattern is printed correctly, use the UPDOWN button to select Yes, then press the OK button.


  5. Scan the print head alignment sheet to adjust the print head position.
    1. Confirm the message, and load the print head alignment sheet on the Platen Glass.

      Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark figure:triangle on the upper left corner of the sheet with the alignment mark ().




      Note
      • The print head alignment sheet cannot be scanned if it is loaded in the ADF.


    2. Close the Document Cover gently, then press the OK button.

      The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.

      Important

      • Do not open the Document Cover or remove the print head alignment sheet on the Platen Glass until adjusting the print head position is completed.

      • If adjusting the auto print head position has failed, Failed to scan head alignment sheet. is displayed on the LCD.

    3. When the completion message is displayed, press the OK button.

      The screen will return to the Maintenance screen.

      When adjusting the print head position is completed, remove the print head alignment sheet on the Platen Glass.

      Note

      • Press the corresponding mode button to use other functions.

      • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer.

        Aligning the Print Head Position

      • To print and check the current head position adjustment values, select Print the head alignment value on the Maintenance screen.


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Aligning the Print Head Position

Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.

This machine supports two head alignment methods: automatic head alignment and manual head alignment.


The procedure for performing manual print head alignment is as follows:

Print Head Alignment

Click for Mac instructions

Windows:

  1. Open the printer driver setup window

  2. Click Custom Settings on the Maintenance tab

    The Custom Settings dialog box opens.

  3. Switch head alignment to manual

    Check the Align heads manually check box.

  4. Transmit the settings

    Click Send, and click OK when the confirmation message appears.

  5. Click Print Head Alignment on the Maintenance tab

    The Start Print Head Alignment dialog box opens.

  6. Load paper in the machine

    Load three sheets of A4 size or Letter size plain paper into the cassette.

  7. Execute head alignment

    Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.

  8. Check the printed pattern

    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.


    When you have entered all the necessary values, click OK.

    Note

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.


      (A) Less noticeable vertical white streaks

      (B) More noticeable vertical white streaks

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

      (A) Less noticeable horizontal white streaks

      (B) More noticeable horizontal white streaks


  9. Confirm the displayed message and click OK

    The second pattern is printed.

    Important

    • Do not open the Scanning Unit (Cover) while printing is in progress.

  10. Check the printed pattern

    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.


    When you have entered all the necessary values, click OK.

    Note

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.


      (A) Less noticeable vertical white streaks

      (B) More noticeable vertical white streaks

  11. Confirm the displayed message and click OK

    The third pattern is printed.

    Important


    • Do not open the Scanning Unit (Cover) while printing is in progress.


  12. Check the printed pattern

    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.
    Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.


    When you have entered all the necessary values, click OK.

    Note

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.


      (A) Less noticeable horizontal white stripes

      (B) More noticeable horizontal white stripes

Note

  • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.

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Print Head Alignment

  1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility


  2. Switch head alignment to manual

    Check the Align heads manually check box.

  3. Transmit the settings

    Click Send, and click OK when the confirmation message appears.

  4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility

  5. Click the Print Head Alignment icon

    A message is displayed.

Return to Step 6 of the Alignment instructions


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