You are using a non genuine Canon battery pack

Article ID: ART106119 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Description

You are using a non genuine Canon battery pack

Solution

Regarding the use of non-Canon battery packs
  • If you attach to the camcorder battery packs that are not genuine Canon battery packs, will appear and the remaining battery time will not be displayed.
  • For your safety, battery packs that are not genuine Canon battery packs will not be charged even if you attach them to this camcorder or to the optional CG-800 Battery Charger.
  • We recommend using genuine Canon battery packs bearing the Intelligent System mark.

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