Confirm the correct scanner is selected (Macintosh) - MX870

Article ID: ART106420 | Date published: 05/11/2015 | Date last updated: 11/04/2015
 

Description

If the machine is not selected in MP Navigator EX or Canon IJ Network Scan Utility, check that it is selected with Canon IJ Network Scanner Selector.

Solution

Network Scan Settings

Network Scan Settings

You can connect the machine to a network to share it among multiple computers or scan images into a specified computer.

Important: Multiple users cannot scan at the same time.
Note: Complete the network settings of the machine beforehand. (Refer to the printed manual: Getting Started.)

Complete the following settings to enable scanning over a network.

Specifying the Machine

Use Canon IJ Network Scanner Selector to specify the scanner you want to use. By specifying the scanner, you can scan over a network using your computer or the Operation Panel of the machine.

Important
  • If the product you want to use is changed with Canon IJ Network Scanner Selector, the product used for scanning with MP Navigator EX changes as well. The product for scanning using the Operation Panel also changes.

    If the machine is not selected in MP Navigator EX, check that it is selected with Canon IJ Network Scanner Selector.
    Click here for Canon IJ Network Scan Utility menu and setting screen

  • To scan using the Operation Panel of the machine, specify the machine with Canon IJ Network Scanner Selector, then click (Enabled) in the menu bar and select Scan the images using the operation panel of the scanner.

Note: The following setting is not required if the machine has already been specified during setup.
  1. Check that Canon IJ Network Scanner Selector is running.
    If Canon IJ Network Scanner Selector is running, its icon appears in the menu bar.

    Note: If the icon is not displayed in the menu bar, open the Library folder on the hard disk, then double-click Printers > Canon > IJScanner > Utilities > Canon IJ Network Scanner Selector2.
    The icon appears in the menu bar, and the Scan-from-PC Settings dialog opens. In that case, skip ahead to Step 3.

  2. In the menu bar, click the 'Canon IJ Network Scanner Selector' icon and select 'Open Settings'.



    The Scan-from-PC Settings dialog opens.

  3. Select the machine from Network Device List.
    Select the Bonjour service name set to the machine. Do Not Use is selected by default. When Bonjour is disabled, the MAC address of the machine is displayed.




    Important: If multiple scanners exist on the network, multiple MAC addresses are displayed. In that case, select the MAC address of the scanner you want to use. For details, refer to the help file of Canon IJ Network Scanner Selector.

  4. Click 'OK'.

    Note:

    • To make settings for scanning using the Operation Panel of the machine, click Scan-from-Operation-Panel Settings to open a dialog, then change the settings.
      Click here for Setting for Scanning Using the Operation Panel

    • The scanners selected in the Scan-from-PC Settings dialog will be automatically selected in the Scan-from-Operation-Panel Settings dialog as well.

Setting for Scanning with MP Navigator EX

To scan over a network using MP Navigator EX, specify the machine with Canon IJ Network Scanner Selector, then follow the steps below and change the connection status between the computer and the machine.

  1. Start MP Navigator EX

    1. Open the Applications folder on the hard disk on which MP Navigator EX is installed (In Mac OS X v.10.6.x, select Applications from the Go menu in the Finder).

    2. Open the Canon Utilities folder and double-click the MP Navigator EX icon.
      MP Navigator EX starts.

  2. Click 'Preferences'.

  3. For network connection, select (model name) series (Network: XXXXXXXXXXXX) for Product Name.

    (Where XXXXXXXXXXXX is the Bonjour service name or MAC address.)
    The Bonjour service name set to the machine is displayed by default. When Bonjour is disabled, the MAC address of the machine is displayed.




    Note:

    • For USB connection, select (model name) series for Product Name.

    • When you click Change, the Scan-from-PC Settings dialog of Canon IJ Network Scanner Selector opens.
      If you have multiple scanners, you can select other scanners.

  4. Click 'OK'.
    The Preferences dialog closes.
    You can now scan via a network connection.
    Go to the Main Menu to check whether network scanning is enabled.


Setting for Scanning Using the Operation Panel

You can make settings for scanning using the Operation Panel of the machine.

Important: Set MP Navigator EX to use the machine via a network connection beforehand.
Setting for Scanning with MP Navigator EX
  1. Check that Canon IJ Network Scanner Selector is running.

    If Canon IJ Network Scanner Selector is running, its icon appears in the menu bar.

    Note: If the icon is not displayed in the menu bar, open the Library folder on the hard disk, then double-click Printers > Canon > IJScanner > Utilities > Canon IJ Network Scanner Selector2.
    The icon appears in the menu bar, and the Scan-from-PC Settings dialog opens. In that case, skip ahead to Step 3.

  2. In the menu bar, click the Canon IJ Network Scanner Selector icon and select 'Open Settings'.



    The Scan-from-PC Settings dialog opens.


  3. Check that the machine is selected in Network Device List, then click 'Scan-from-Operation-Panel Settings'.



    The Scan-from-Operation-Panel Settings dialog opens.

  4. Select the machine from Network Device List and click 'OK'.
    The Bonjour service name set to the machine is selected by default. When Bonjour is disabled, the MAC address of the machine is displayed.




    Note: When multiple scanners are connected via a network, you can select up to three scanners (one per model). For details, refer to the help file of Canon IJ Network Scanner Selector.

  5. Return to the Scan-from-PC Settings dialog and click 'OK'.



    Note:
    If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the dialog, then reopen it and select the scanner.

    • ScanGear (scanner driver) is installed

    • Network setup is completed after installing ScanGear

    • Network communication between the machine and computer is enabled

Canon IJ Network Scanner Selector Menu and Setting Screen

Set up Canon IJ Network Scanner Selector to scan images into a computer over a network using MP Navigator EX or the Operation Panel of the machine.

After installation, Canon IJ Network Scanner Selector appears in the menu bar.

Note: If (Enabled) is not displayed in the menu bar, open the Library folder on the hard disk, then double-click Printers > Canon > IJScanner > Utilities > Canon IJ Network Scanner Selector2.
The icon appears in the menu bar, and the Scan-from-PC Settings dialog opens.

Menu


  • Scan the images using the operation panel of the scanner
    Select whether to enable scanning over a network using the Operation Panel of the machine.
    When you click the icon in the menu bar and select Scan the images using the operation panel of the scanner, the icon becomes Enabled and a checkmark appears.
    Enabled: , Disabled:
  • About Canon IJ Network Scanner Selector
    Displays information on Canon IJ Network Scanner Selector.
  • Open Settings...
    The Scan-from-PC Settings dialog opens. You can select the product you want to use.

Scan-from-PC Settings Dialog
The machine must be selected with Canon IJ Network Scanner Selector before scanning over a network.
In the menu bar, click the icon and select Open Settings... to open the Scan-from-PC Settings dialog.

  • Network Device List
    The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed.
    For details, refer to the help file of Canon IJ Network Scanner Selector.

    Important:
    • If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings dialog and select the MAC address of the machine from Network Device List.
    • If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings dialog and select the new Bonjour service name from Network Device List.

  • (Help)
    Opens the help file of Canon IJ Network Scanner Selector.
  • Scan-from-Operation-Panel Settings
    The Scan-from-Operation-Panel Settings dialog opens. You can select the scanners from which you want to scan using the Operation Panel.

Scan-from-Operation-Panel Settings Dialog
Opens when you click Scan-from-Operation-Panel Settings in the Scan-from-PC Settings dialog.

  • Network Device List
    The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed.
    You can select up to three scanners (one per model). For details, refer to the help file of Canon IJ Network Scanner Selector.

Important:

  • If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings dialog and select the MAC address of the machine from Network Device List.
  • If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings dialog and select the new Bonjour service name from Network Device List.

Note:

  • If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the dialog, then reopen it and select the scanner.
    • - ScanGear (scanner driver) is installed
    • - Network setup is completed after installing ScanGear
    • - Network communication between the machine and computer is enabled
  • You do not need to use this software when scanning via USB. If you do not want to start Canon IJ Network Scanner Selector upon login.

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