Load paper correctly - iP2700 / iP2702

Article ID: ART106636 | Date published: 05/11/2015 | Date last updated: 08/15/2015


Loading Paper

If paper runs out during printing, reload paper into the Rear Tray and press the RESUME/CANCEL button.

Important: Cutting plain paper into small sizes such as 4" x 6", 4" x 8", 5" x 7", or 2.16" x 3.58" (Card size) to perform test prints can cause paper jams.


  • We recommend Canon genuine photo paper for printing photos.
  • You can use general copy paper for general printing.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.


  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

2. Load paper.

(1) Open the Paper Support.

(2) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.

(3) Slide the Paper Guides (A) to align them with sides of the paper stack.

Do not slide the Paper Guides too hard. The paper may not be fed properly.

Important: Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.

Note: Do not load sheets of paper higher than the Load Limit Mark (D).

Note: The printer may make operating noise when feeding paper.

After loading paper

  • Select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver.
Tips to avoid paper feeding issues:
  • When loading two or more sheets of paper, flip through the paper before loading.

  • When loading two or more sheets of paper, align the edges of the sheets before loading.

  • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.

  • Always load the paper in portrait orientation, regardless of the printing orientation.

  • When you load the paper on the Rear Tray, load the paper with the print side facing UP and slide the Paper Guides to align with the sides of the paper.



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