Check for Obstructions in the rear tray
If paper does not reach the Paper Edge Sensor, the LCD will show [Rear tray.
There is no paper. Load paper and press OK].
- Power off the printer.
- Remove paper from the Rear Tray.
- Look in the Rear Tray area for an obstruction. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove the foreign material by hand, or with tweezers.
- Open the scanning unit (printer cover) and confirm that there is no foreign material in the printer. If there is any foreign material, remove it.
Note:
Avoid touching inner parts.
- Close the scanning unit (printer cover).
Note:
When closing the scanning unit (printer cover), be careful not to jam your finger.
- Power on the printer and confirm that the printer operates normally.