If paper has jammed, open the Maintenance Cover and remove the jammed paper.
Solution
If paper has jammed, open the Maintenance Cover and remove the jammed paper.
Be careful when you clear a paper jam. You may be injured unexpectedly. For example, the paper edges may cut your fingers, or the document may be damaged.
Remove all jammed sheets of paper. Paper scraps left inside the scanner may cause a paper jam or malfunction.
Remove scanned documents from the Eject Pockets.
Press and hold the START button. The jammed document is ejected into the Eject Pocket.
If the above procedure does not clear the paper jam, perform the following to remove the jammed document.
Pull the Open button, and pull the Front Maintenance Cover open to the right and left.
Press the Open button, and push the Back Maintenance Cover open to the back.
Remove the paper that has jammed.
Close the Back Maintenance Cover.
Close the Front Maintenance Cover in the order shown in the diagram below.