Install the printer driver from the Setup CD-ROM - iP4820

Article ID: ART107271 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Solution

Install the Printer Software Using the Setup CD-ROM

IMPORTANT: Do not connect the USB cable yet.

To use the printer by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer's hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.)

important:
  • Quit all applications before installation.
  • Log on as the administrator (or a member of the Administrators group).




Click here for Mac OS X instructions.

Click here for instructions to install the XPS driver in Windows 7.


Windows

note:

If you connect the printer via USB cable before installing the software:

For Windows 7

(1) Remove the USB cable connected to your computer.

(2) Proceed to 1.

For Windows Vista/Windows XP

This dialog box may appear.

(1) Remove the USB cable connected to your computer.

If the dialog box closes, proceed to 1.

(2) Click Cancel.

(3) Proceed to 1.




  • Easy-WebPrint EX


Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later is required to use this software. An Internet connection is required for installation.

1. Press the ON button (A) to TURN OFF THE PRINTER.

2. Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

If you are using Windows, the setup program starts automatically.

note:

If the program does not start automatically, double-click the CD-ROM icon in Computer or My Computer, then double-click MSETUP4.EXE.




Windows 7/Windows Vista

Windows XP -> 4

3. Click Run Msetup4.exe on the AutoPlay screen, then click Yes or Continue on the User Account Control dialog box.

If the User Account Control dialog box reappears in following steps, click Yes or Continue.

4. Click Easy Install.

The drivers, application software, and on-screen manuals are installed.

note:

If you want to select particular items to install, click Custom Install.




5. Click Install.

Follow any on-screen instructions to proceed with the software installation.

[Important Information for the Installation]

- USB Port

When the Printer Connection screen appears, connect the printer to the computer with a USB cable.

After connecting the cable, TURN ON THE PRINTER.

- Print Head Alignment

Load a sheet of supplied specialty paper for Print Head Alignment (Matte Photo Paper MP-101) in the Rear Tray (B) and click Execute. For details, refer from 8 in "".

Make sure that the Paper Output Tray (C) and Output Tray Extension (D) are opened.

When the blue and black pattern (E) shown is printed, Print Head Alignment is now complete.

In Windows, click Next on the Print Head Alignment screen.

  • Wait until the pattern printing ends (about 5 minutes).


important:

If the Alarm lamp (orange) (F) flashes, press the RESUME/CANCEL button (G) on the printer to clear the error, then click Next. After the installation is complete, perform Print Head Alignment by referring to .




- Necessary Information for the User Registration

When the serial number is not displayed on the registration screen automatically, input the serial number located inside the printer (as shown in the illustration).

important:

If the power is on, the Print Head Holder will move when the Top Cover (H) is opened.




-If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed.

(This has no effect on the printer's functionality.)

6. Click Exit to complete the installation.

7.Solution Menu EX starts.

Remove the Setup CD-ROM and keep it in a safe place.

note:

The buttons displayed on Solution Menu EX may vary depending on the country or region of purchase.




Installing the XPS Printer Driver

In Windows 7 and Windows Vista SP1 or later, the XPS Printer Driver can be installed additionally. To install, perform from 1.

Click Custom Install in 4, then select XPS Printer Driver in the Custom Install screen.

Macintosh

1. Press the ON button (A) to TURN OFF THE PRINTER.

2. Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive.

If you are using Windows, the setup program starts automatically.

3. Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Enter your administrator name and password, then click OK.

If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the desktop.

If you do not know your administrator name or password, click the help button, then follow the on-screen instructions.

4. Click Easy Install.

The drivers, application software, and on-screen manuals are installed.

note:

If you want to select particular items to install, click Custom Install.




5. Click Install.

Follow any on-screen instructions to proceed with the software installation.

[Important Information for the Installation]

- USB Port

When the Printer Connection screen appears, connect the printer to the computer with a USB cable.

After connecting the cable, TURN ON THE PRINTER.

- Print Head Alignment

Load a sheet of supplied specialty paper for Print Head Alignment (Matte Photo Paper MP-101) in the Rear Tray (B) and click Execute. For details, refer from 8 in "".

Make sure that the Paper Output Tray (C) and Output Tray Extension (D) are opened.

When the blue and black pattern (E) shown is printed, Print Head Alignment is now complete.

In Windows, click Next on the Print Head Alignment screen.

  • Wait until the pattern printing ends (about 5 minutes).


important:

If the Alarm lamp (orange) (F) flashes, press the RESUME/CANCEL button (G) on the printer to clear the error, then click Next. After the installation is complete, perform Print Head Alignment by referring to .




- Necessary Information for the User Registration

When the serial number is not displayed on the registration screen automatically, input the serial number located inside the printer (as shown in the illustration).

important:

If the power is on, the Print Head Holder will move when the Top Cover (H) is opened.




-If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click Agree.

If you click Do not agree, the Extended Survey Program will not be installed.

(This has no effect on the printer's functionality.)

6.

Click Exit to complete the installation.

7. Solution Menu EX starts when clicking OK in the Canon Solution Menu EX dialog.

Remove the Setup CD-ROM and keep it in a safe place.

note:

The buttons displayed on Solution Menu EX may vary depending on the country or region of purchase.




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