Connect the USB interface cable to the MP495 / MP499
| Article ID: ART107302 |
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Date published: 05/11/2015 |
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Date last updated: 08/15/2015 |
Description
The USB cable must connect from the device directly to the MP495 / MP499
Solution
Connect the USB cable to the Printer
If the computer does not detect the printer, ensure the USB cable connects directly to the printer. If the printer is connected to the computer via a USB splitter, disconnect the cable from the splitter and connect it directly to computer.
Note: Scanning via a network using the machine's operator panel is not available
- Connect the flat end of the USB cable to the computer (type-A receptacle).
- Connect the other end of the cable to the printer (10) (type-B receptacle).
Note: The USB connector will only fit in one-direction into the type-B receptacle on the printer. Please ensure the connector is oriented properly before inserting it into the printer.
