When the Print Head Holder Does Not Move to the Position for Replacing - MG6120
| Article ID: ART108007 |
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Date published: 05/11/2015 |
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Date last updated: 08/15/2015 |
Description
When the Print Head Holder Does Not Move to the Position for Replacing - MG6120
Solution
Print Head Holder Does Not Move to the Position for Replacing
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| Issue |
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| Cause |
Check 1: Is the Power lamp off?
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| Summary |
Check if the Power lamp is lit green.
The Print Head Holder will not move unless the power is on. If the Power lamp is off, close the Scanning Unit (Cover) and turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green, and then open the Scanning Unit (Cover) again.
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| Cause |
Check 2: Is an error message displayed on the LCD?
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| Summary |
Close the Scanning Unit (Cover), follow the directions displayed in the error message to resolve the error, and then reopen it.
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| Cause |
Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or longer?
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| Summary |
If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right to prevent the Print Head from drying out. Close and reopen the Scanning Unit (Cover) to return the Print Head Holder to the center.
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| Cause |
Check 4: Has the machine been printing continuously for a long period?
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| Summary |
Close the Scanning Unit (Cover), wait a while, then reopen it.
If the machine has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat.
NOTE
Opening the Scanning Unit (Cover) while printing moves the Print Head Holder to the right. Close the Scanning Unit (Cover), and reopen it after printing finishes.
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