Removing Jammed Paper from the Fixing Unit
When the message that indicates a paper jam occurring inside the top cover does not disappear even after the jammed paper is removed, this indicates that the jammed paper still remains in the fixing unit. Remove the fixing unit using the following procedure to remove the jammed paper.
note:
- When you remove the fixing unit, you have to turn the main power switch OFF.
- Sending or receiving documents cannot be done when the main power switch is OFF or the power cord is disconnected.
- If the main power switch is turned OFF, all jobs waiting in the print queue will be erased.
- Documents received into memory and documents stored for delayed send will be retained for approximately 60 minutes after the power cord has been disconnected.
1. Turn OFF the main power switch and disconnect the power cord.
2. Lift the scanning platform until it is locked.
3. Grasp and pull the tab (A) on the left side of the top cover to open the fixing cover.
4. Move the control panel into the upright position.
5. Press the blue tabs (A) and hold the fixing unit by the parts indicated with arrows.
6. Remove the fixing unit with hands.
7. Place the fixing unit on a flat surface.
8. Open the fixing unit cover.
9. Remove the jammed paper.
10. Install the fixing unit.
11. Close the fixing cover.
12. Lower the scanning platform.
13. Reconnect the power cord and turn on the main power switch.
